14th October

Building Confidence Through Communication

by Dundalk Chamber Skillnet


Programme overview

Being an effective communicator is more than being able to deliver a presentation. Communication impacts all aspects of our relationships, personal and professional. It includes listening and non-verbal communication as well as speaking.

This interactive Building Confidence Through Communication course will help you develop your skills to be more confident in your communication in both your personal and professional life.

Learning Outcomes

On completion of the training programme, participants will:

• Understand how communication works
• Identify the barriers to communication- with focus on virtual/hybrid
• Recognise different communication styles and how to build rapport
• Appreciate the role of body language and tone in communication
• Reflect on the role of listening and questioning skills in communication
• Understand how to deliver effective feedback
• Recognise how to be assertive rather than aggressive in communicating
• Recognise how to deal with difficult conversations and delivering bad news
• Identify how to speak up at meetings and in impromptu settings

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Date & Time

Thursday, 14 October 2021
09:30 - 12:30 GMT


Creative Spark, Clontygora Ct, Muirhevnamore, Dundalk, Louth, A91 HF77, Ireland

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